Frequently Asked Questions (FAQs)

1. What varieties of yams do you offer for export?

   We offer a diverse range of yam varieties, including African yams, Asian yams, and more. Our selection caters to various culinary preferences and cooking styles, ensuring there's something for everyone.

2. How can I place an order for export?

   Placing an order for export is easy. Simply visit our website, browse our catalogue of yams, select the desired quantity and variety, and proceed to checkout. Our intuitive ordering process makes it convenient to place your order in just a few clicks.

3. What are your shipping options for international orders?

   We offer containerized shipping for international orders, ensuring safe transport and optimal freshness of our yams during transit. Our experienced logistics team manages the shipping process efficiently to ensure timely delivery to your desired destination.

4. How long does it take for international orders to arrive?

   The delivery time for international orders may vary depending on the destination. On average, our shipments typically arrive within 7 weeks of dispatch. We strive to expedite the shipping process to minimize transit times and ensure prompt delivery to our customers.

5. Do you provide tracking information for international orders?

   Yes, we provide tracking information for all international orders. Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor the progress of your shipment until it reaches its destination.

6. What measures do you take to ensure the quality of your yams during export?

   We adhere to stringent quality assurance standards at every stage of the export process. From rigorous selection criteria to meticulous packaging and handling procedures, we take every measure to maintain the freshness and integrity of our yams during transit.

7. Do you offer customization options for export orders?

   Yes, we offer customization options for export orders to accommodate the specific needs of our customers. Whether you require bulk shipments, tailored packaging, or special labelling, we can work with you to fulfil your requirements.

8. What are your payment options for export orders?

   We accept secure online payments for export orders, including major credit cards, PayPal, and bank transfers. Our payment gateway ensures safe and convenient transactions, giving you peace of mind when placing your order.

9. Do you have minimum order requirements for export?

   While we do not have strict minimum order requirements for export, we recommend contacting our export team for guidance on order quantities based on your specific needs and shipping considerations.

10. What is your return and refund policy for export orders?

    We strive for 100% customer satisfaction with our export orders. In the rare event that you are not completely satisfied with your purchase, please contact our customer support team within 3 days of receiving your order . Our team will work with you to resolve any issues promptly and ensure your satisfaction.

If you have any further questions or inquiries, please don't hesitate to contact our export team for assistance. We're here to help!